CeyBer

Reach Your Best
Customer Experience With Us

50+ 

Business Partners

1000+

Employees

6+

Years Experience

320 K  

Daily Calls

7+ 

Quality Certificates

Our Business Partners

50+ 

Business Partners

1000+

Employees

6+

Years Experience

320K

Daily Calls

7+

Quality Certificates

Our Services

Inbound

Each call directed to our call center is handled by highly trained teammates. They ensure customer satisfaction while creating value to them.

Chat

Chat agents provide real-time support for resolving customers' requests. They can handle several different conversations at once, all while keeping track of each chat.

Outbound

Customers who have made queries are contacted by an outbound customer service person. Agents also make outbound calls to existing and potential consumers to inform them about new products, discounts, and services.

CRM Management

By using a CRM tool, you can merge all customer touchpoints into a single, digital platform. CRM system leads in customer satisfaction and efficient way of resolving customer requests.

Backoffice

Back-office team helps resolving the requests and complaints that are not resolved at the first contact with the customer.

Telesales / Telemarketing

This method aims to deliver promotion, sales and advertising activities to the target audience.

Why CeyBer?

Professional
Call Center

With our skilled, active, and educated agents, we take your customer experience to the next level.

Fast and
Flexible Solutions

With an agile work system, you can easily request more or less agents and manage your call center operation according to seasonal trends.

Customized Experience for Your Company

We design unique customer journey and offer customized services tailored to the needs of your company and industry.

Technology-Driven Business Model

We increase productivity with analytics, reports and supporting applications.

Data Privacy and Information Security

We provide our service in high quality standards for data privacy and information security.

Affordable
Prices

We help reducing your company’s operating costs while providing high quality service.

Advantages

Advantages We Provide You While Growing Your Business

40%

Cost Savings

2x

Call Center Efficiency

Customer Satisfaction

CUSTOMER REVIEWS

Reviews of Our Customers

Our Quality Certificates

ISO 9001

Quality Management Systems

ISO 10002

Quality Management System Customer Satisfaction

ISO 22301

Business Continuity Management System

ISO 27001

Information Technology-Security Techniques - Information Security Management Systems

ISO 18295-1

Customer Contact Centers - Part 1: Requirements for Customer Contact Centers

ISO 45001

Occupational Health and Safety Systems