CeyBer Call Center was established in 2016 with an employee and customer-oriented service approach.
With more than 70 projects experience, CeyBer Call Center serves companies in many sectors such as e-commerce, technology and logistics. With over 3000 seat capacity and an expert team, we are on our way to make our customers’ customers happy.
We adopt integrated quality management systems that cover occupational health and safety, business continuity, information security, environmental management, customer complaint and management in order to increase our service quality and improve customer experience. As CeyBer Call Center, we serve our customers with an uninterrupted service approach.
As Yolcu360, one of Turkey's leading car rental platforms, we are very pleased with our two-year cooperation with CeyBer. Yolcu360's people-oriented approach, professional and rational solutions are significantly enhanced by the cooperation with CeyBer. In order to improve customer experience and increase operational efficiency, our brand receives call center services from CeyBer to support customer satisfaction. We continue to expand our cooperation with CeyBer by receiving call center support for our new product, flight ticket processes. This cooperation helps Yolcu360 to continuously improve its service quality and gain a strong position in the market. Our cooperation with CeyBer is inspiring for other brands in the sector and has provided added value to both CeyBer and Yolcu360.
We would like to thank CeyBer family for their professional, permanent and solutional approach to our call center needs for our developing and growing brand.
As Darveco Kimya, we would like to share our wish to work in an environment of trust that we have provided together for many years with the CeyBer family, which has walked with us in the most professional way and provided quick solutions to our problems since the first day of our company. Thanks to the CeyBer team, which enables us to reach our potential customers in our sector with the team behind every successful result of the service we receive!
CeyBer leads the sector with its experienced staff in contact center management, speed and success in demand and complaint management. We would like to thank CeyBer for providing great support in achieving our goals by increasing our brand loyalty to higher levels thanks to the happy customer feedback we receive.
We consider customer satisfaction as the most important performance indicator in all processes starting from pre-sales, sales and after sales. We also measure customers' entire life journeys and their experiences at touchpoints from end to end and follow up with a sustainable improvement approach. Our biggest supporter and solution partner while doing this is CeyBer.
As Yolcu360, one of Turkey's leading car rental platforms, we are very pleased with our two-year cooperation with CeyBer. Yolcu360's people-oriented approach, professional and rational solutions are significantly enhanced by the cooperation with CeyBer. In order to improve customer experience and increase operational efficiency, our brand receives call center services from CeyBer to support customer satisfaction. We continue to expand our cooperation with CeyBer by receiving call center support for our new product, flight ticket processes. This cooperation helps Yolcu360 to continuously improve its service quality and gain a strong position in the market. Our cooperation with CeyBer is inspiring for other brands in the sector and has provided added value to both CeyBer and Yolcu360.
We would like to thank CeyBer family for their professional, permanent and solutional approach to our call center needs for our developing and growing brand.
As Darveco Kimya, we would like to share our wish to work in an environment of trust that we have provided together for many years with the CeyBer family, which has walked with us in the most professional way and provided quick solutions to our problems since the first day of our company. Thanks to the CeyBer team, which enables us to reach our potential customers in our sector with the team behind every successful result of the service we receive!
CeyBer leads the sector with its experienced staff in contact center management, speed and success in demand and complaint management. We would like to thank CeyBer for providing great support in achieving our goals by increasing our brand loyalty to higher levels thanks to the happy customer feedback we receive.
We consider customer satisfaction as the most important performance indicator in all processes starting from pre-sales, sales and after sales. We also measure customers' entire life journeys and their experiences at touchpoints from end to end and follow up with a sustainable improvement approach. Our biggest supporter and solution partner while doing this is CeyBer.
Our building
- We attach importance to sustainable energy sources in our 6000m2 closed and 1000m2 open area building.
- We meet 70% of the energy we need with solar panels on the roof of our building.
- We collect rainwater in water tanks on our roofs and use it inside the building after treatment. We meet 30% of the water supply we need from these reservoirs.
- We provide services from our offices in Izmir, Istanbul and Adıyaman.
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