CeyBer Call Center was established in Izmir in 2016 with an employee and customer-oriented service approach.
We adopt the mission of “Happy Employee, Happy Customer” and include it in all our processes.
We continue to grow day by day with our expert staff of 650 people. With a capacity of over 1000 employees, we respond to customer demands in many different fields such as e-commerce, logistics and technology. We put team spirit and cooperation at our center in all our business processes. In this way, we achieve success together.
As CeyBer Call Center, we manage the customer experience through many different channels such as inbound, outbound, live support, back office. We make a difference in the sector with the privileged services we offer. We provide employment in the call center sector with our İzmir, İstanbul and Adıyaman locations. In order to increase our service quality and improve customer experience, we adopt integrated quality management systems within the scope of occupational health and safety, business continuity, information security, environmental management, customer complaints and customer management.
•To create value for our stakeholders.
•To be the number 1 most preferred call center company.
•Understanding the needs of our stakeholders.
•To offer creative solutions to our stakeholders.
•Contributing to the development of industry standards and awareness and raising awareness.
•To provide the highest benefit to our stakeholders with the determined strategic direction and constantly developing human resources.
These are our values in our corporate culture.
We offer a reliable and transparent service with our team that provides uninterrupted service, makes a difference and ensures development.
We attach importance to working innovatively, valuing professional expertise, without compromising honesty and integrity.
We are at your side with our result-oriented approach by providing confidentiality and uninterrupted service in personal data.
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